Privacy Policy

1. Information we collect

We may collect the following categories of information:

• Information you provide: such as your email address, name, account information, support messages, survey responses, and other information you choose to submit.
• Subscription and transaction information: such as your membership status, selected plan, transaction date, and payment status. Payment-card and other financial details are processed directly by our payment and commerce providers and are not stored by Flow Maps Pro.
• Technical and usage information: such as IP address, browser type, device type, referring pages, pages viewed, link interactions, and approximate location derived from your IP address.
• Cookies and similar technologies: used to operate the website, remember preferences, understand site performance, and measure engagement.

2. How we use information

We may use information to:

• Provide, maintain, and improve the Flow Maps Pro website, publications, and membership services.
• Deliver requested emails, reports, account notices, and subscriber communications.
• Process subscriptions and confirm access through our service providers.
• Respond to questions, requests, and support messages.
• Measure readership, website performance, and marketing effectiveness.
• Detect fraud, misuse, security threats, or violations of our terms.
• Comply with legal obligations and enforce our rights.

3. Email communications

If you subscribe, we may send you Flow Maps Pro publications, product updates, and related communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. We may still send essential transactional or account-related messages when necessary.

4. How information is shared

We do not sell your personal information. We may share information with service providers that help us operate the business, including website hosting, newsletter delivery, analytics, customer support, membership management, and payment processing providers. These providers may use information only as permitted by their agreements and applicable law.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, or complete a merger, acquisition, financing, or sale of business assets.

5. Third-party services and links

Our website and services may rely on or link to third-party platforms, including Beehiiv and Whop. Those services operate under their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites or services.

6. Data retention and security

We retain information for as long as reasonably necessary to provide our services, meet legal or accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative and technical safeguards designed to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and privacy rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing relies on consent.

To make a privacy request, contact us using the method below. We may need to verify your identity before completing a request. You may also manage newsletter preferences through the links included in our emails.

8. Children’s privacy

Flow Maps Pro is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

9. International visitors

If you access Flow Maps Pro from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. Those countries may have different data-protection laws than your country of residence.

10. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the services after an update means the revised policy applies to your subsequent use.

11. Contact us

For privacy questions or requests, email us at [email protected].